Contact Us

Our team, located in sunny Southern California, is dedicated to helping you achieve the best sleep possible. We are committed to providing high-quality products and exceptional service to ensure that every night you spend resting is comfortable and restorative.

If you need to return an item, our returns process is designed to be as simple and convenient as possible. You can begin a return through our 24/7 self-service returns portal at any time. Most returns are accepted within 100 days of purchase, though this does not include items bought from Amazon or Target. The portal allows you to manage your return quickly, providing step-by-step instructions to make the process smooth and straightforward.

In addition to the returns portal, we are always available to assist with any questions or concerns you might have. You can reach out to us via email at CoopSleepGood@outlook.com, where our team will respond promptly to provide guidance or support. For more immediate assistance, you can also use our live chat feature by clicking the icon located at the bottom right-hand corner of your screen. This allows you to communicate directly with a representative who can answer questions, provide product recommendations, or help troubleshoot any issues you may be experiencing.

If you prefer to speak with someone over the phone, our customer service team is available Monday through Friday, from 9 a.m. to 5 p.m. PST, at (805) 293-1574. Whether you need advice on selecting the right pillow, guidance on using our products, or assistance with returns, our knowledgeable team is ready to help.

For those seeking more personalized guidance, we also offer free consultations with our pillow consultants. These one-on-one sessions are designed to help you find the best pillow and sleep setup to meet your individual needs. Scheduling a consultation is simple, and our consultants will provide tailored recommendations to improve your sleep quality and overall comfort.

We strive to make every aspect of your shopping and post-purchase experience as seamless and stress-free as possible. From browsing our products to initiating a return or scheduling a consultation, our goal is to ensure that you feel supported and confident in your choices. Your satisfaction and restful sleep are our top priorities, and we are committed to providing the resources and assistance necessary to make that a reality.