Privacy Policy

Coop Home Goods, LLC values your privacy and is committed to protecting the personal information you share with us. We are the data controller for the information collected through our websites, apps, products, services, and social media pages, and we take responsibility for how this information is managed. Our privacy practices apply to all interactions with Coop, whether you visit our sites, use our apps, engage with our products, or communicate with us through social media or other channels. By using our services or providing personal information to us, you agree to the practices outlined in this Privacy Notice, which we may update periodically to reflect changes in our operations or legal requirements.

As part of our business operations, Coop recently merged with The Comphy Company, acquiring customer data from Comphy. This data is now governed by Coop’s privacy policies and terms. Customers who were previously with Comphy may contact us at any time to withdraw consent for the use or transfer of their data.

We collect personal information that can identify, relate to, describe, or be linked to you or your household. This includes information you provide directly, such as your name, email, phone number, billing and shipping addresses, and payment information, as well as data collected automatically from your use of our services, including analytics, cookies, pixel tags, and interactions on social media. We also obtain information from our service providers and business partners, such as e-commerce platforms, payment processors, and advertising networks. This information helps us operate our business, fulfill orders, provide customer service, communicate offers and updates, and maintain the security and quality of our services.

We may share your personal information with trusted third parties, including our service providers, affiliates, partners, and legal authorities as required by law or to protect our rights, property, and safety, as well as that of our users. You have the right to access, correct, and update your personal information, and you may request that we limit the use or sharing of your information. California and Nevada residents have additional rights under state privacy laws, including the ability to opt out of certain marketing or data sharing practices.

You can control your preferences regarding communications, location information, cookies, and online tracking. While we implement reasonable technical and organizational safeguards to protect your data, no system is completely secure, and internet transmission carries inherent risks. We retain personal information only as long as necessary for business purposes, legal compliance, or to protect the rights and safety of our users and partners.

Children under 16 are not permitted to use our services, and we do not knowingly collect information from them. Third-party links on our sites and apps are outside our control, and we encourage you to review the privacy policies of any external sites you visit. In certain circumstances, personal information may be transferred to third parties during business transactions, and international users should be aware that their data may be stored and processed in the United States.

This Privacy Notice replaces any previous statements regarding our data practices and may be updated at any time. Material changes will be communicated when feasible, and continued use of our services constitutes acceptance of the updated practices. For questions or assistance regarding this Privacy Notice or our handling of personal information, please contact Coop Home Goods, LLC at 9 Executive Circle, Irvine, CA 92614, or via email at CoopSleepGood@outlook.com or by phone at (805) 293-1574.